Mitchell Capital Management LLC

Privacy Policy

Effective Date: [ADD DATE] · Last Updated: [ADD DATE]

1. Who We Are

Mitchell Capital Management LLC ("MCM", "we", "us", or "our") is a credit restoration and business funding consulting company based in Shreveport, Louisiana. We provide credit repair, funding optimization, and business structure services to clients across the United States.

Email: [email protected]
Phone: 318-754-6231
Address: 401 Edwards St, Shreveport, LA

This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over your data. By using our website or services, you agree to the practices described in this policy.

2. What Information We Collect

We collect information in the following ways:

Information You Provide Directly

Personal identification: Full name, email address, phone number, mailing address, date of birth
Financial information: Credit score range, credit report data, funding goals, income information (provided voluntarily)
Business information: Business name, EIN/Tax ID, business address, LLC details
Government-issued ID: Driver's license or other ID used for identity verification purposes only
Payment information: Processed securely through Authorize.net — we do not store full card numbers
SMS/Text consent: Your phone number and opt-in status when you consent to receive text messages

Information Collected Automatically

IP address and approximate location
Browser type, device type, and operating system
Pages visited, time spent on site, and click activity
Referring URLs and search terms used to find our site
Cookie and tracking data (see Section 8)

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, manage, and deliver our credit restoration and funding services
To verify your identity as required for credit repair services
To send dispute letters and communicate with credit bureaus, creditors, and collectors on your behalf
To process payments securely through our payment processor
To schedule and confirm appointments and strategy calls
To send SMS/text messages and emails if you have opted in (see Section 5)
To send service updates, progress reports, and educational materials
To respond to your questions, support requests, and complaints
To improve our website and services through analytics
To comply with legal obligations and enforce our Terms & Conditions
To protect against fraud, abuse, and unauthorized access

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We only share your data in the following limited circumstances:

Credit bureaus, creditors, and collectors: Only the information strictly necessary to perform your credit repair services on your behalf
Service providers: Trusted vendors who help us operate (e.g., CRM platforms, scheduling tools, email services, payment processors) under strict confidentiality obligations
Legal requirements: When required by law, court order, subpoena, or government request
Safety and fraud prevention: To protect the rights, property, or safety of MCM, our clients, or others
Business transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to you

🔒 CRITICAL: No Sharing of SMS Opt-In Data

Mitchell Capital Management LLC does not sell, rent, share, lease, or transfer your SMS/text message opt-in consent, mobile phone number, or any related data to any third party for their own marketing or promotional purposes under any circumstances.

Your consent to receive SMS messages from Mitchell Capital Management LLC applies exclusively to communications originating directly from Mitchell Capital Management LLC. SMS opt-in data is never shared with affiliates, partners, data brokers, or any other third parties for marketing use.

5. SMS / Text Message Communications

📱 SMS Program Disclosure

Program Description: Mitchell Capital Management LLC operates an SMS messaging program to communicate with clients and prospects about our credit repair, funding, and business consulting services. Message types include: appointment confirmations and reminders, service status updates, follow-up messages after form submissions, and promotional messages about our services.

How to Opt In: By submitting your phone number and checking the SMS consent checkbox on our website forms, you expressly consent to receive text messages from Mitchell Capital Management LLC at the phone number provided.

Message Frequency: Message frequency varies based on your service enrollment and activity. You may receive up to 4–8 messages per month.

Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan. Mitchell Capital Management LLC does not charge separately for SMS messages.

How to Opt Out: You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and then no further SMS messages will be sent. To re-enable messages, reply START.

Help: For assistance, reply HELP to any text message or contact us at [email protected] or 318-754-6231.

Supported Carriers: Available on most major US wireless carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carrier support is not guaranteed for all carriers.

No SMS Data Sharing: We do not share your SMS opt-in data or phone number with third parties for marketing purposes. See Section 4 above.

6. Data Security Practices

We take the security of your personal information seriously. The following measures are in place to protect your data:

Encryption in transit: All data transmitted between your browser and our website is encrypted using SSL/TLS (HTTPS)
Access controls: Access to personal data is restricted to authorized personnel on a need-to-know basis
Secure payment processing: All payment transactions are handled by Authorize.net, a PCI DSS-compliant payment processor — we never store full credit card numbers
Secure CRM storage: Client records are stored in GoHighLevel (GHL), a secure cloud-based platform with industry-standard security measures
Password protection: Internal systems are protected by strong password policies and access management
Regular security reviews: We periodically review our data handling practices and update security measures

Despite these measures, no method of data transmission or storage over the internet is 100% secure. We cannot guarantee the absolute security of your information. If you believe your data may have been compromised, contact us immediately at [email protected].

7. Your Rights

You have the following rights regarding your personal information:

Right to access: Request a copy of the personal information we hold about you
Right to correction: Request that we correct inaccurate or incomplete information
Right to deletion: Request that we delete your personal information, subject to legal obligations
Right to opt out of marketing: Unsubscribe from email marketing at any time via the unsubscribe link in any email, or reply STOP to any SMS message
Right to restrict processing: Request that we limit how we use your data in certain circumstances
Right to data portability: Request a copy of your data in a commonly used format

To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days.

8. Cookie & Tracking Information

Our website uses cookies and similar tracking technologies. Here is what we use and why:

Essential cookies: Required for the website to function (e.g., session management, form security). Cannot be disabled without breaking core functionality.
Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics). Collected data is anonymized and aggregated.
Marketing & retargeting cookies: Used to show relevant advertisements and track campaign effectiveness (e.g., Meta Pixel, Google Ads).
Functional cookies: Remember your preferences to improve your experience (e.g., language settings).

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. By continuing to use our website, you consent to our use of cookies as described in this policy.

9. Third-Party Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices, content, or security of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18. If we learn that we have collected personal information from a minor, we will delete it promptly. If you believe we have collected information from a minor, contact us at [email protected].

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your California privacy rights, contact us at [email protected].

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Mitchell Capital Management LLC
Email: [email protected]
Phone: 318-754-6231
Address: 401 Edwards St, Shreveport, LA

Also see our Terms & Conditions.

Terms & Conditions · Privacy Policy